RocketPlay Privacy Policy

At RocketPlay, we understand that your personal data is important to you, and we take our responsibility to protect it seriously. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit rocketplay.com, register an account, or use our RocketPlay Casino app. RocketPlay Casino is operated by Scores55 Tech B.V., a company registered in Curaçao under registration number 162990, located at Scharlooweg 39, Willemstad, and licensed by the Curaçao Gaming Control Board under licence No. OGL/2024/1307/0748. By using rocket play online casino services, you agree to the practices described below.

Information We Collect

When you create an account with us or use rocketplay casino login features, we collect various categories of information to verify your identity, process transactions, and provide our gaming services.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address
• We gather identity verification documents, including government-issued ID, proof of address, and payment verification when required by our compliance procedures
• We record financial information related to deposits and withdrawals made through Visa, Mastercard, Skrill, Neteller, bank transfer, or cryptocurrencies such as Bitcoin, Ethereum, and Tether
• We track gameplay activity, including wagers, wins, bonus usage, and time spent playing slots, live casino, and sportsbook games
• We log technical data such as your IP address, device type, browser information, and login timestamps whenever you access rocketplay login or the rocketplay app
• We collect communication records when you contact our customer support team via live chat or email

How We Use Your Information

We use the information we collect to operate RocketPlay Casino safely, comply with legal obligations, and improve your overall experience with us.

• We use your data to verify your age and identity, ensuring that only eligible players from our supported markets, including RocketPlay Australia, Canada, New Zealand, Norway, and other approved regions, can register
• We process your payment details to facilitate deposits and withdrawals securely
• We personalize promotional offers, such as our welcome package, free spins, and VIP Club rewards, based on your account activity
• We monitor gameplay patterns to detect fraud, prevent money laundering, and support responsible gambling initiatives
• We send you service-related communications, including account notifications and, where you have consented, marketing messages about RocketPlay free spins and other bonus offers
• We use aggregated data to analyze trends and improve the performance of our RocketPlay casino app and website

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and keep you securely logged in when you use rocketplay casino login or access your account through our installable app. Cookies also help us understand how visitors interact with our online casino, allowing us to optimize game loading times and site navigation. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some features on our platform.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment processors and financial institutions to complete transactions
• We work with identity verification providers to confirm your eligibility to play
• We disclose information to regulatory authorities, including the Curaçao Gaming Control Board, when legally required
• We may share data with our game providers, such as Pragmatic Play, Evolution, and NetGame, to facilitate gameplay and prize distribution
• We engage marketing and analytics partners to help us understand player behavior and improve our services, always under strict confidentiality agreements

Data Security

We implement industry-standard security measures, including encryption protocols and secure servers, to protect your personal and financial information from unauthorized access, alteration, or disclosure. We restrict access to your data to authorized personnel who require it to perform their duties, and we regularly review our security practices to address emerging risks. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we encourage you to use strong Hg]*hK&@H^ZF39TPs and safeguard your login credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, we will securely delete or anonymize it in accordance with applicable data protection standards.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and will respond to your requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You have the right to object to certain types of data processing, including direct marketing
• You may request that we restrict or limit how we use your information

To exercise any of these rights, please contact our support team at support@rocketplay.com, and we will assist you promptly.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries due to legal and regulatory requirements. If you attempt to register or access rocketplay casino login from a restricted jurisdiction, we reserve the right to suspend or close your account. We encourage all players to review our list of restricted territories before attempting to use rocket play casino real money services.

Age Restriction

Our services are intended exclusively for individuals who are at least 18 years old or the legal gambling age in their jurisdiction, whichever is higher. We take reasonable steps to verify the age of our players and will close any account found to belong to a minor, forfeiting any associated funds in accordance with our terms.

Third-Party Links

Our website and rocketplay app may contain links to third-party websites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before submitting any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes by posting an updated version on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to our support team, available 24/7 via live chat or email at support@rocketplay.com. We are here to help you understand your rights and ensure your experience with RocketPlay Casino remains safe, transparent, and enjoyable.